Privacy policy

Resources / Privacy policy
Updated Oct 1, 2026

At Median Tech, s.r.o., we prioritize safeguarding the information you entrust to us through the use of our app, "Whisper Memos".

Collection and Use of Personal Information:
We request personal information only when it's essential for the delivery of our service. This collection is executed transparently, and always with your awareness and approval. We ensure to clarify the purpose of its acquisition and how it will be utilized.

Protection and Retention of Data:
The data we hold is preserved only for the duration required to offer you the intended service. We diligently shield this information employing industry-standard measures against potential threats, including unauthorized access, unlawful copying, and unwanted disclosure.

Data Sharing:
We abstain from disclosing any personally identifiable information either publicly or with third parties, unless mandated by the law.

OpenAI and Data Processing:
To transcribe audio files, our app utilizes the OpenAI's whisper model. This entails transmitting your audio file to OpenAI. The handling and subsequent use of these files by OpenAI are governed by their own privacy policy; we recommend referring to their official website for details. Additionally, we employ the GPT-4 API to structure the transcribed text into organized paragraphs.

AI Assistant Connections:
You can choose to connect Whisper Memos to an AI assistant such as ChatGPT or Claude. Nothing is shared until you approve the connection yourself. After that, the assistant can read your memos (titles, transcripts, summaries, labels, recording dates and durations), see basic account details (your email address, sign-up date, transcription language and memo email settings), delete a memo when you ask it to, and, if you ask it to watch for new memos, receive a short notice with the title, label and a preview of each new memo. We share this data only to carry out your requests in that assistant. The assistant's provider handles it under its own privacy policy. We keep a record of the connection while it is in use. To end a connection, disconnect Whisper Memos in the assistant's settings, or email hello@whispermemos.com and we will remove it. A connection that is not used for 30 days ends on its own.

Data Access and Deletion:
You have the right to request a comprehensive copy of your data by sending an email to hello@whispermemos.com. Furthermore, you can opt to erase all your data via the settings within the app.

Consent and Queries:
Your consistent use of our app implies your endorsement of our privacy practices. Should you harbor any inquiries or concerns pertaining to our data handling procedures or this privacy policy, please don't hesitate to get in touch.

This policy is effective as of Oct 1, 2026.